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Non-teaching queries
Guidance and contact details specifically relating to:
Safeguarding (including how to report a concern out of school hours), Pastoral Issues, Curriculum queries and reporting an Absence should be raised using the contact details available on the following pages of this website:
| Safeguarding | Pastoral |
| Curriculum | Attendance |
There are also a number of electronic home/school communication systems used within school, for admin purposes, that parents/carers need to be aware of.
The following information indicates who to contact for help for the most commonly used systems of non-teaching related queries.
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To avoid missing important home/school communications being filtered into your spam/junk mailbox, all parents are asked to add the email accounts indicated below, to their email provider's safe sender list. GUIDANCE HERE |
| IN TOUCH (letters home) |
|---|
All general letters are circulated via our email system In Touch. Please note: this is an unmonitored outgoing mailbox only - please do not reply via this mailbox. Copies of letters are also published on our website HERE
| System used | School contact/query | Add address to your safe sender list |
| In Touch | School Office | 3055410@sims-communications.co.uk |
| Mobile communications (SIMS, Parent App) |
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The SIMS Parent App is used to communicate important information regarding your child, including school reports, timetables, reminders, conduct. It also allows parents to update their emergency contact information. Help using the App is available via our website page HERE
| System Used | School contact/query | Add address to your safe sender list |
| SIMS Parent App | Parent App Help | noreply@sims.co.uk |
| Trips/Events: (EVOLVE) |
|---|
Evolve is used to inform you about school trips and events and to enable parents to confirm permission/consent to attend and upload of travel documentation such as passports E/Ghic
| System Used | School contact/query | Add address to your safe sender list |
| EVOLVE | School Trips Co-ordinator | evolve.bromleyvisits@edufocus.co.uk |
| sQuid (all online payments/top up) |
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sQuid is our online payments system, used to pay for all trips/events and school catering. Help using sQuid is available via our website page HERE
| System used | School contact/query | Add address to your safe sender list |
| sQuid |
All Login issues: NON-Catering purse Can't 'see' Trips Offer: Payment Issue - Trips: Payment Issue - non-trip item/event: Catering ONLY Purse lost PIN: transaction query: top up query: |
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| Careers/Higher Education: UNIFROG |
|---|
Unifrog is an online platform that supports secondary schools to deliver their statutory duty to provide students with impartial and independent guidance on the full range of post-school options. All Students are given a login code which is unique to their Form group.
| System Used | School contact/query | Add address to safe sender list |
| UNIFROG | Careers Lead | N/A |
| Sports fixtures/results (Fives/Netball/Rugby/Cricket) |
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| System Used | School Contact/query | Add address to safe sender list |
| SOCS | http://www.saintolavessport.co.uk/ | N/A |
| School Enrichment Fund |
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Parents/Carers wishing to make donations to the St. Olave’s Grammar School Enrichment Fund, can do so via the Charities Aid Foundation (CAF). Help using CAF is available via our website page HERE
| System Used | School Contact/query | Add Address to safe sender list |
| CAF | donations@saintolaves.net | N/A |
| Social Media Accounts |
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| Twitter (@saintolaves) | https://twitter.com/saintolaves |
| Instagram (saintolavesschool) | https://www.instagram.com/saintolavesschool/ |
| https://uk.linkedin.com/school/st-olaves-grammar-school/ | |
| https://www.facebook.com/saintolaves/ |
