Non-teaching queries

There are a number of electronic home/school communication systems used within school, for admin purposes, that parents/carers need to be aware of.

The following information indicates who to contact for help for the most commonly used systems of non-teaching related queries. 

(Please note: Safeguarding, PastoralCurriculum, Attendance related issues should be raised using the contact details elsewhere on this website.)

To avoid missing important home/school communications being filtered into your spam/junk mailbox, all parents are asked to add the email accounts indicated below, to their email provider's safe sender list. 

GUIDANCE HERE
IN TOUCH (letters home)

All general letters are circulated via our email system In Touch. Please note: this is an unmonitored outgoing mailbox only - please do not reply via this mailbox. Copies of letters are also published on our website HERE

System used School contact/query Add address to your safe sender list
In Touch School Office 3055410@sims-communications.co.uk
Mobile communications (SIMS, Parent App)

The SIMS Parent App is used to communicate important information regarding your child, including school reports, timetables, reminders, conduct. It also allows parents to update their emergency contact information. Help using the App is available via our website page HERE

System Used School contact/query Add address to your safe sender list
SIMS Parent App Mrs Slyfield noreply@sims.co.uk
Trips/Events: (EVOLVE)

Evolve is used to inform you about school trips and events and to enable parents to confirm permission/consent to attend and upload of travel documentation such as passports E/Ghic

System Used School contact/query Add address to your safe sender list
EVOLVE School Trips Co-ordinator evolve.bromleyvisits@edufocus.co.uk
sQuid (all online payments/top up)

sQuid is our online payments system, used to pay for all trips/events and school catering. Help using sQuid is available via our website page HERE

System used School contact/query Add address to your safe sender list
sQuid

All Login issues:

NON-Catering purse

Can't 'see' Trips Offer:

Payment Issue - Trips:

Payment Issue - non-trip item/event:

Catering ONLY Purse

lost PIN:

transaction query:

top up query:

customerservice@squidcard.com

 

trips@saintolaves.net

trips@saintolaves.net

financeoffice@saintolaves.net

 

customerservice@squidcard.com

customerservice@squidcard.com

customerservice@squidcard.com

Careers/Higher Education: UNIFROG

Unifrog is an online platform that supports secondary schools to deliver their statutory duty to provide students with impartial and independent guidance on the full range of post-school options. All Students are given a login code which is unique to their Form group.

System Used School contact/query Add address to safe sender list
UNIFROG Careers Lead N/A
Sports fixtures/results (Fives/Netball/Rugby/Cricket)
System Used School Contact/query Add address to safe sender list
SOCS http://www.saintolavessport.co.uk/ N/A
School Voluntary Fund

Parents/Carers wishing to make donations to the St. Olave’s Grammar School Voluntary Fund, can do so via the Charities Aid Foundation (CAF). Help using CAF is available via our website page HERE

System Used School Contact/query Add Address to safe sender list
CAF donations@saintolaves.net N/A
Social Media Accounts

Twitter

Instagram

LinkedIn

@saintolaves

saintolavesschool 

linkedin.com